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Comox Valley advocates push to improve accessibility in the region

‘Historically people haven’t looked at accessibility (as an issue)’: accessibility advocate
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Advocates push municipalities in the Comox Valley to improve accessibility for people with disabilities. (Olivier Laurin / Comox Valley Record)

Judy Norbury was four when she had polio.

Since then, she has been unable to walk. Despite her diagnosis, Norbury lives a fully autonomous life. The Royston resident drives an adapted car, takes the bus daily and runs some errands in her wheelchair.

Yet, she said that life as a person living with a disability is not always a piece of cake. The most trivial task for one may turn out to be the real struggle for others.

For Norbury, who also sits on the Cumberland Accessibility and Inclusion Committee, the issue resides in the lack of accessibility, availability and maintenance of things like adapted parking spaces and amenities suitable for people with handicaps.

Gravel parking lots, non-adapted washrooms, inadequate curb cuts, poorly maintained handicap parking signs, inconveniently positioned parking spaces and bins obstructing sidewalks on garbage collection days can significantly impede one’s day.

The advocate explained that something as simple as parking downtown can be particularly challenging.

When one gets out of their car, they immediately step into traffic, making the process of getting their wheelchair or walking props a dangerous endeavour. Once they are all set, the next challenge is to find a curb cut to make it onto the sidewalk.

Ramesh Lad, founder of Step By Step Accessibility Consulting, a firm dedicated to creating inclusive designs that prioritize accessibility and usability for individuals of all abilities, shared Norbury’s concerns.

As a man with living experience, Lad said that these daily challenges are not limited to wheelchair users and also extend to people with visual impairments, learning disabilities and hearing impairments among others.

“I’m not trying to say that negatively, but historically people haven’t looked at accessibility (as an issue). Yet, I think it’s something that’s becoming (increasingly considered),” said Lad. “People, local authorities and businesses are becoming more and more aware of that as time goes on, but it’s still got a long way to go.”

Recognizing the progress that is currently being made, the entrepreneur emphasized that a more holistic approach to addressing accessibility would benefit all members of the community.

“A lot of the accessibility features that we work with are going to be advantageous to everyone,” said Lad. “For example, having a ramp into a building isn’t just going be useful for somebody with a mobility device. It’s also useful for people with strollers or parents with young kids.”

As the median age for municipalities like and is getting older - averaging 52 and 50 years respectively, a decade older than the - Lad mentioned that there will be a much greater need for accessible amenities in the next decades.

“(Our) society needs to realize is there’s a whole bunch of baby boomers out there… who are gonna getting older and might need facilities, programs, accessible parking and so on,” he said. “Somewhere along the way, we’re going to have a silver tsunami, as I like to call it, who is gonna require all those things.”

Piggybacking on Lad’s statement, Christopher Bates, co-ordinator of the Comox Valley Social Planning Society (CVSPS), also recognized the region’s local government’s willingness to improve the situation.

“Every municipality (has) its challenges and thankfully are trying to address them,” said Bates. “One of the things that I’ll give all four jurisdictions credit to is that they’ve all signed on to a regional Accessibility Committee… and we worked with (them) to address accessibility issues in the Valley.

“Instead of training a whole bunch of people doing different pieces of work in different regions, they came to (us) and (asked for our help.) Kudos to them for making efforts.”

Since spring 2023, CVSPS and local organizations have been working with community members to assess Valley accessibility. They identified strengths, areas needing improvement and offered recommendations to address issues.

This project was called the .

Jordan Wall, Comox’s corporate administrative officer, said that the town received the audits on March 4, and is currently reviewing it.

“We are taking a look through it very closely and what we are going to do will be based on this audit’s assessment,” said Wall. “We are going to be creating an accessibility plan that we are (going to present) to the council and the community for review and input and start making some changes to improve accessibility around the community.”

With urban planning practices and policies from decades ago often neglecting accessibility considerations, Wall mentioned that these past oversights currently negatively influence today’s reality.

“One of the big challenges we have is about the amount of space that we have. In the past sidewalks were smaller and you didn’t have to provide space for alternate transport lanes,” said Wall. “Because development happens in sort of puzzle pieces, it’s really difficult to provide a quick overall change.”

Though everyone agrees that change won’t happen overnight, any positive change, big or small, is a step in the right direction.

“We believe that the community, businesses and residents in this town are all interested in making this a more welcoming and accessible place,” said Wall. “The accessibility review is a really fantastic document. Now it’s time for us to start taking a really good look into this and seeing what we can do.”

Related: Advocate pushes Comox for better accessibility in downtown core

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Olivier Laurin

About the Author: Olivier Laurin

I’m a bilingual multimedia journalist from Montréal who began my journalistic journey on Vancouver Island in 2023.
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